Terms

The short version

I build you a website, host it for free for as long as you want me to, and look after it if you'd like. You pay a one-off to build the site, then an optional monthly if you want it looked after. Everything's in your name, there's no contract, and you can leave any time. Just message me. No catch.

What you pay

Two parts, kept separate: a one-off to build the site, then an optional monthly if you'd like me to look after it.

• The build (one-off, paid by card): the One-Pager £199, the Multi-Page £399, or a bespoke Showpiece from £699. The One-Pager is paid in one go when you give me the go-ahead. The Multi-Page is £199 to start and £200 when the site goes live. The Showpiece splits in half, on design sign-off and on go-live, with odd numbers rounding down on the first half, so a £699 job is £349 then £350. Where a build is split, the go-live balance is never smaller than the deposit. The full price is agreed up front, before any work starts, and any quote stays good for 30 days. You have fourteen days from paying to change your mind, and your money comes back in full. If you ask me to start inside those fourteen days and then cancel, you only pay for the work that exists at that point. Hosting is in the build price and stays free for as long as I'm hosting your site, whether or not you're on a monthly plan. There is no year-two hosting bill. The first year of a .co.uk domain is included, and the domain is passed on at cost: it is registered in your name and bought for exactly what the registrar charges me, with nothing added on top, and you get the receipt. After the first year it renews at registrar cost, billed to you direct. On the Multi-Page and the Showpiece I write the page copy for you; on the One-Pager you supply the words. Once your photos and the details have landed with me, the One-Pager goes live within 7 working days and the Multi-Page within about two weeks; the Showpiece is scheduled when it's quoted. The price on the Pricing page is the price: there's no founding rate, no introductory offer and no countdown. Published prices can change for work not yet agreed, but yours is fixed the moment we agree it.
• The look-after (optional, monthly by Direct Debit): Care at £15/mo, Care+ at £25/mo, or The Lot at £45/mo (fully hands-off, including the running of any add-on modules like a shop or booking). Your first month after go-live is on me. Cancel any time.
• Switch-ons (optional, one-off): extra tools such as a postcode checker or a before-and-after slider, each a one-off fee to switch on, with the running of them folded into your plan, never a separate monthly bill. A module that runs day to day (like online booking) needs an active monthly plan, on any tier; everything else on the site stays up with or without a plan.

Changing what's already there (your prices, hours, a photo) is included in your plan. Anything genuinely new is quoted up front, so you always see the full figure before you say yes. I'm not VAT-registered, so there's no VAT to add. No hidden setup fees.

Revisions, snags and the warranty

Every build includes a full revision round before go-live: one on the One-Pager, two on the Multi-Page and the Showpiece (on the Showpiece, one at design sign-off and one after the build). After go-live there's a snag window of 14 days, or 30 on a Showpiece: anything broken, misspelt or not what we agreed gets fixed free, no revision round used. On top of that, a genuine fault in my work that was there at handover stays mine to fix for six months after go-live, window or no window. Something you'd simply now like different isn't a snag: that belongs in your revision round, and after that it's quoted work, figure first. The snag window and the six months are promises on top of the law, not instead of it: if you're buying as a consumer, your rights under the Consumer Rights Act 2015 carry on either way.

It's yours

The domain is registered in your name and the website files are yours. You own the site outright. If you want an email address on your domain (one ending @yourname.co.uk), it's included: it forwards to whatever inbox you already use, and it comes with you in any handover.

One normal exception, and it's the same with any web designer: the fonts, the icons and the open-source bits of code your site is built on stay under their own licences. They're free to use, they cost you nothing, they keep working after handover, and you can keep using them on the site. You just don't own those outright the way you own your files, your words and your photos.

Leaving

No contract and no minimum term. Cancel any time. Just message me. No notice period and no exit fee. You get the full handover: your domain login, the complete site files and every other login, all checked before I step away. Moving the hosting is free if you do it yourself with the guide I provide; if you'd rather I did it, it's a flat £25 and I'll move it, set up every login and check it all works. You don't have to move it: if you cancel the monthly, or never take one, I carry on hosting the site free and you simply don't have me on call for changes. Nothing switches off and no handover is forced on you. After a handover the only ongoing cost is your domain renewal, which is billed to you directly. Coming back later is one message, with no rejoining fee.

What I'll do

I'll keep your site online and make the small edits covered by your plan. I'll reply to your messages within one working day. Two honest caveats sit under both of those, and they're spelled out in the small print below: some of what keeps your site up belongs to other people (the hosting, your registrar, the email), and I'm one person rather than a team, so an announced break or a notified illness pauses the clock.

What counts as an edit, and where fair use sits. An edit is a change to something already on your site: a price, your hours, a photo, a line of wording. On Care that's one round a month, a round being one message with a short list, done in one go. On Care+ and The Lot there's no printed number, because most months a handful of requests is exactly what the plan is for. The yardstick is this: if it turns into messaging me most days for a month, or a request is a redesign in disguise, that's not an edit plan any more, that's a job, and I'll say so and quote it before I touch anything. Nothing gets quietly dropped and nothing gets quietly charged: you see the figure and you decide. Anything genuinely new (a new section, a whole new page, an online shop, a booking system) is quoted the same way, and anything broken, misspelt or wrong against what we agreed isn't an edit at all, it's mine to fix free.

What I can't promise

I can't promise rankings, "page one of Google" or a set number of leads. Nobody honest can. I build your site fast and properly structured so Google can find it, but where you show up in search results is Google's call, not mine.

The small print

When I'm away or ill. I take holidays and I get ill, the same as anybody, and there's no team behind me to cover it. While I'm out, delivery dates and my one-working-day reply pause, and they start again the day I'm back. That applies to a build in progress just as much as to a monthly plan: if I'm out mid-build, the 7 working days on a One-Pager and the couple of weeks on a Multi-Page pause with me, and days I'm away don't count toward a snag window or your free Care+ month either. Planned breaks are announced by email at least two weeks ahead, to everyone on a plan and everyone with a build or a live quote in flight, and they come to no more than about four weeks in a year. If illness stops me working I'll tell you as soon as I reasonably can and give you a new date, rather than leave you guessing; that's for genuine incapacity, never for being busy. If an unplanned break ever runs past five working days, that month's plan fee is credited back to you without you having to ask. A pause delays the job, it doesn't cancel it: nothing on your site switches off, and if the new date doesn't work for you, you can call it off and pay only for the work that exists at that point.

Other people's outages. Your site sits on hosting I rent, your domain lives at a registrar, your email forwards through someone else's servers, and card and Direct Debit payments run through payment providers. If one of them goes down, is hacked, changes its rules or disappears, that's outside my control and I'm not liable for it. What I will do is tell you what's happened, chase them until it's fixed, and move you somewhere else if they can't fix it. The same goes for anything else genuinely beyond my control, like a power cut or a broken internet line.

Where my liability stops. If I get something wrong and it costs you money, what I owe you is capped at the fees you've actually paid me in the twelve months before it happened. That cap doesn't apply to the things it's not allowed to apply to: death or personal injury caused by my negligence, fraud, and anything the Consumer Rights Act 2015 doesn't let me limit or leave out. If you're buying as a consumer, your legal rights come first and nothing on this page takes them away.

The words and pictures you send me. When you send me copy, photos, a logo or certifications to put on the site, you're confirming that they're yours or that you're allowed to use them. Where you give me a certification, an accreditation, a registration number or a renewal date to show on the site, you're confirming that it's current and that the details you've given me are correct; if one of them lapses or changes, tell me and I'll take it down or put the new one up. If someone else says otherwise and comes after me over it, you'll cover what that costs me. And if I reasonably believe something you've given me infringes someone else's rights or is against the law, I can take it off the site. I'll tell you when I do and why.

If a monthly price changes. Plan prices can go up, but never without at least 30 days' notice by email first. There's no minimum term and no notice period, so if you don't fancy the new price you can cancel before it starts and you'll never pay it. A build price, once it's agreed, doesn't change.

Which law applies. These terms run under the law of England and Wales, and the courts of England and Wales deal with any dispute. If you're a consumer living in Scotland or Northern Ireland, you keep the right the law gives you to bring a claim in your local courts instead. I'd far rather sort it out between us first, so please complain to me before it gets that far.

Complaints

I'm James Binge, a sole trader trading as Binge Built. If you're unhappy with something I've done, email me at hello@bingebuilt.co.uk and put the word complaint in the subject line so it doesn't get lost in the rest of my inbox. I'll confirm I've got it within one working day, then come back within five working days with what I think went wrong and what I'm going to do about it. If it's something that'll take longer to put right, I'll tell you that in the same reply and give you a date. Nothing here stops you taking it further; I'd just like the chance to fix it first.

Questions

Anything unclear, message or email me and I'll explain it straight.

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